Privacy Policy

This Privacy Policy explains how GoSmartea (a product of Goanny Technologies Pvt Ltd) collects, uses, and safeguards your information when you use our business automation software, mobile apps, and related services. By using GoSmartea, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and billing details when you sign up or contact us.
• Business Information: company name, employee details, financial data, and documents uploaded into GoSmartea modules.
• Usage Data: system logs, analytics, IP addresses, device/browser information, and user activity within our platform.
• Cookies & Tracking: cookies and similar technologies to improve your experience and analyze usage.

2. How We Use Your Information

We use collected information to:

• Provide and improve the GoSmartea software and its modules.
• Personalize your experience and recommend relevant features.
• Process payments, invoices, and subscriptions securely.
• Ensure system security, prevent fraud, and comply with legal obligations.
• Communicate updates, feature releases, and support notifications.

3. Data Sharing & Disclosure

We do not sell your personal or business data. Your information may only be shared in the following circumstances:

• With trusted third-party service providers (e.g., cloud hosting, payment gateways) necessary to operate GoSmartea.
• If required by law, regulation, or legal process.
• To protect the rights, safety, or property of Goanny Technologies, GoSmartea users, or the public.

4. Data Security

We implement advanced technical and organizational measures to safeguard your information, including encryption, role-based access, regular security audits, and secure cloud infrastructure. However, no system is 100% secure, and we encourage responsible use of your login credentials.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access, update, or delete your personal data.
• Request data portability for information you provided.
• Restrict or object to certain data processing activities.
• Withdraw consent where applicable.

7. Third-Party Services

GoSmartea may integrate with third-party apps or services (e.g., payment gateways, CRMs). Use of such services is subject to their respective privacy policies, and we recommend reviewing them.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Significant changes will be communicated to users via email or in-app notifications.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Last Updated: September 2025